I have the app on my iphone, and I can upload through the app, but it takes several minutes for each picture. I have restarted both mac and iphone and I have clicked the Activate Camera Import box in the dropbox settings (a feature that has previously resolved my problems, but not now). I am currently running MacOS High Sierra 10.13.4 on a MacBook Pro 2017) and iPhone (Iphone 8, iOS 11.3.1). I have tried updating Dropbox (currently version v49.4.69), updating operating system on my Mac (no updates available. Sometimes it will randomly import 2-5 pictures, but not the rest. When I plug my iPhone to the Mac via cable, I get the error message, that x of x pictures failed to import (loosely translated from Danish, as my settings is with Danish as language).
, which led me to suspect HEIC or image formats being the problem (again), especially in light of (1).
These consisted of iPhone screenshots and some low-res close-ups of stuff. I noticed that while importing fails when the setting is set to "Automatic", certain photos do get imported. If storing HEICs make you sad, I believe you can go to Settings > Camera > Formats and toggle it over to "Most Compatible", so future photos will be in JPEG.ĭropbox app on OS X: Stable Build 49.4.68 I'm not a big fan of this HEIC format, but eh, at least I have importing now. Note: This might transfer your current photos as HEIC files instead of JPEGs. After doing this, I reconnected my iPhone and importing worked. At the very bottom, toggle " Transfer to Mac Or PC" from " Automatic" to " Keep Originals". I might have a fix (or at least a better workaround than using the "Image Capture", since that doesn't use the same naming format as Dropbox and you might end up with duplicates once importing works again - at least I get file like "IMG_9365.JPG" instead of "yyyy-mm-dd hh:mm:ss.jpg").
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